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Zoome Casino Loyalty Program: How Points and Levels Work
The Zoome Casino Loyalty Program rewards qualifying play with Comp Points, account benefits and progress through 10 loyalty levels. Here is how points are earned, how Bronze status works and where you can exchange your rewards.
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How the Zoome Casino loyalty program works
The loyalty programme is based on wagering activity. As you play eligible games, your activity can count towards Comp Points and your loyalty progress. The main earning rate is 1 Comp Point for every $30 wagered on slots.
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There are 10 loyalty levels in total. Your progress through those levels can unlock stronger account benefits. You can exchange Comp Points for bonus funds directly from the account dashboard, so the process is handled inside your account.
Points are tied to wagering
A $30 slot wager earns 1 Comp Point. If your total slot wagering reaches $300, the stated earning rate would give you 10 Comp Points.
| Feature | How it works |
|---|---|
| Loyalty levels | 10 levels |
| Slot earning rate | 1 Comp Point per $30 wagered |
| Using points | Exchange Comp Points for bonus funds in the account dashboard |
| Table games | Contribute 5% towards loyalty wagering |
The loyalty system is separate from the result of any individual game. Points do not change the odds or guarantee a return. Treat the programme as an extra account feature, not as a reason to increase your stake.
How different games count towards loyalty progress
Slots use the clearest points formula: 1 Comp Point for every $30 wagered. Table games work differently and contribute 5% towards loyalty wagering. In practical terms, table play can support progress, but it does not use the same direct slot rate.
Zoome Casino offers slots, live casino games and table games, among other formats. If you mainly play tables, keep the 5% contribution in mind when estimating how quickly your loyalty activity may build.
- Slots: 1 Comp Point for every $30 wagered.
- Table games: 5% contribution towards loyalty wagering.
- Roulette, video poker, poker and other card games: 5% contribution towards bonus wagering.
- Jackpot games: 0% contribution towards bonus wagering.
For example, $150 in slot wagers would produce 5 Comp Points at the stated rate. A separate $100 in table-game bets would be treated under the 5% contribution rule rather than the slot points formula. Honestly, this is the part most people skip: check the game category before assuming every wager earns progress in the same way.
Loyalty wagering and promotional wagering are different
Comp Points relate to the loyalty programme. Promotional wagering rules apply to bonus funds. The two systems can use different contribution rates, so do not treat them as interchangeable.
The 10 loyalty levels and the benefits attached to them
Zoome Casino has 10 loyalty levels. The benefits connected with the levels improve as you move higher, including the Thursday Cashback rate linked to your level. The rate starts at 3% at Level 2 and rises to 20% at Level 10.
The wider loyalty structure also includes five named statuses: Bronze, Silver, Gold, Platinum and Secret. These statuses sit alongside the 10-level system and provide additional account benefits.
| Status | Benefit |
|---|---|
| Bronze | 3% Live Cashback |
| Silver | 5% Live Cashback |
| Gold | 8% Live Cashback and a personal account manager |
| Platinum | 10% Live Cashback |
| Secret | 12% Live Cashback |
Gold status and above includes a personal account manager. Higher loyalty levels also provide increased withdrawal limits, with the highest level allowing withdrawals without limits. Those account features can matter if you use Zoome Online regularly and want your play history and rewards managed in one place.
The VIP Wheel of Fortune is another loyalty-related feature. It uses a 25x wagering requirement rather than the standard 40x and offers cash bonuses of up to $3,000. You can activate it by making a deposit or entering a promo code, with the prize added instantly to the account.
Fast Track to Bronze: the deposit and time requirements
The standard route to Bronze requires a 6,000 EUR deposit and 60,000 EUR in wagering within one quarter. There is also a Fast Track route for players who want Bronze status sooner.
Use the standard quarterly route or the Fast Track option. Both routes have specific qualifying figures.
For the standard route, deposit 6,000 EUR and wager 60,000 EUR within one quarter. For Fast Track, deposit the equivalent of 1,500 EUR within one casino day, defined as 24 hours.
Fast Track Bronze status remains valid for 30 days and includes the Bronze status benefit.
Fast Track uses a 24-hour casino day
The Fast Track requirement is based on one casino day, not a full calendar month. Keep the 24-hour window in mind when planning qualifying activity.
The Bronze routes are stated in EUR, while Zoome Casino also supports AUD accounts. Australian players should keep the qualifying currency in mind when reviewing their progress and account activity.
How to check and exchange your Comp Points
Your account dashboard is where you can review your Comp Points and exchange them for bonus funds. You do not need to arrange the exchange through a separate request.
Use the registered email address and password to access the account.
Check your current loyalty level, named status and available Comp Points.
Use the dashboard to view the option for exchanging eligible points.
Choose to convert your Comp Points into bonus funds.
Check the credited funds and any conditions shown in the account before using them.
The same account area also provides responsible gambling controls. You can set deposit limits, loss limits and wager limits, as well as use cooling-off periods and self-exclusion. These tools are separate from loyalty rewards, but they can help keep your play within a budget.
The login process uses your registered email and password, while the account recovery option can be used if you need to reset your password. Keep one account only, as duplicate accounts result in bonus forfeiture.
What Australian players should check before joining
Zoome Casino supports AUD as an account currency. It also supports a minimum deposit of $20 and a maximum deposit of $6,000. These details are useful when setting up your account and deciding how to manage your play.
- Confirm your personal details during Registration.
- Choose your account currency before making a deposit.
- Check your loyalty level and Comp Point balance in the dashboard.
- Remember that table games contribute 5% towards loyalty wagering.
- Use deposit, loss and wager limits before you start playing.
- Maintain one account and keep your login details private.
Registration requires your full name, date of birth, email address and residential address. You must also confirm that you are at least 18. A phone number is collected for KYC contact.
If you are preparing a wider Review of the brand, the practical loyalty points to compare are simple: the $30 slot wagering rate, the 5% table-game contribution, the 10 levels, the Bronze requirements and the way Comp Points are exchanged. Those are the details you will use most often.
Set a budget before chasing progress
Loyalty rewards do not remove the financial risk of gambling. Set limits first and only play with money you can afford to lose.
Loyalty Program: your questions
How many loyalty levels does Zoome Casino have?
The programme has 10 loyalty levels. Your level can affect the benefits connected with your account.
How are Comp Points earned?
You earn 1 Comp Point for every $30 wagered on slots.
Do table games count towards loyalty progress?
Yes. Table games contribute 5% towards loyalty wagering, rather than using the direct slot rate.
Where can I exchange Comp Points?
Comp Points can be exchanged for bonus funds through the account dashboard.
What is the standard route to Bronze status?
The standard route requires a 6,000 EUR deposit and 60,000 EUR wagered within one quarter.
How does Fast Track to Bronze work?
Deposit the equivalent of 1,500 EUR within one casino day, defined as 24 hours. Fast Track Bronze status is valid for 30 days.
What benefit comes with Bronze status?
Bronze status includes 3% Live Cashback.
Does Gold status include a personal account manager?
Yes. Gold status and higher include a personal account manager.
Can loyalty progress improve withdrawal limits?
Yes. Higher VIP levels have increased withdrawal limits, and the highest level allows withdrawals without limits.
